Problem
Cause
Remedy
- Check Polarity
- Make sure auger turns freely by pressing prime button.
- Check fuel and insert switches.
- Adjust combustion blower to proper setting.
- Wrong polarity on electrical wiring.
- Auger motor jammed.
- Wrong settings on control panel.
- Combustion blower improperly adjusted.
- Ashes don't come over the top
- Screen all fuels.
- Use only approved fuels.
- Reseal insert.
- Dirty fuel
- Unapproved fuel
- Gasket under insert not sealed
- Adjust combustion blower to proper setting.
- Remove auger and reinsert.
- Combustion blower improperly installed
- Auger jamming

- Raw fuel comes over the top
- Combustion blower improperly adjusted.
- Wrong settings on control panel.
- Electrical interuption.
- Adjust combustion blower to proper setting.
- Check fuel and insert switches.
- Check electrical power.
- Find cause of overheating.
- Reset sensor.
- Reset breaker.
- Overheat sensor tripped.
- Breaker tripped.
- Fuse blown or tripped
- Breaker tripped.
- No power to furnace or motors
- Plugged chimney.
- Ash building in combustion chamber.
- Use only approved fuels.
- Replace furnace filter.
- Check ductwork for blockage.
- Burning unapproved fuels.
- Furnace filter dirty.
- Restriction of air movement.
- Clean chimney and pipes.
- Empty ash pan.